1.Eligibility for Refunds

• Refund requests must be made within 7 days of the purchase date.
• Refunds apply only to unused sessions or plans with remaining validity.
• Requests for refunds will be reviewed based on the specific plan terms and conditions.

2. Refund Process

• To initiate a refund, please contact our support team at support@edinza.com with your registered details and payment proof.
• Refunds will be processed within 7-10 business days after approval.
• The amount will be credited to the original mode of payment.

3. Non-Refundable Scenarios

• Completed or attended sessions cannot be refunded.
• Plans that have expired or been fully utilized are ineligible for refunds.
• Payments made for additional services like course materials or resources are non-refundable.

4. Edinza’s Guarantee

• We are committed to providing high-quality tutoring services. If you are dissatisfied with your experience, let us know, and we will do our best to resolve the issue promptly. Your satisfaction is our priority!

Contact Us:
For more details or concerns about our refund policy, feel free to contact us at info@brainbox.study or visit our Help Center on the website.